By Pamela Eboh
The Enugu Electricity Distribution Company (EEDC) management has announced that the company’s vending platform will be temporarily shut down on February 24th, 2024, for rollover in preparation for the STS prepaid meter upgrade.
This was contained in in a statement made available to journalists in Awka on Friday by the Head of Corporate Communications Officer at EEDC, Emeka Ezeh,
He explained that the upgrading exercise would take place from 6am to 10pm on the said day.
According to Ezeh, customers will not have the ability to recharge or purchase energy tokens during this period.
He however said that normal meter recharge activities would resume immediately after the rollover is completed.
The statement partly read, “The first meter recharge following the rollover would include three sets of 20-digit tokens necessary for upgrading the meters.
“Customers are instructed to input the first 20 digits and press “enter,” followed by the second 20 digits and “enter,” and finally, the third 20 digits (the energy token) to complete the upgrade process.
“Ezeh advised customers to load earlier purchased tokens onto their meters before administering the three sets of 20-digit tokens. Once the meter is upgraded, previously purchased tokens that have not been loaded will no longer be accepted.
“It is important to note that this exercise is free of charge and does not impact Postpaid and Standalone customers. For additional inquiries and clarification, customers can contact the 24/7 Call Center at 084 700 100. MTN users are encouraged to call 02084700100. The statement concluded with this information.”
